Korg Support

Questions regarding software purchases

  • An invoice / order confirmation via email is not provided upon purchase of the Pa Series Sound / Style Libraries or Kronos Sound Libraries. The files to the libraries are added to your Pa Series / Kronos User Account after purchase.
  • For Pa Series Sound / Style Libraries purchases that include a micro SD card / USB flash drive, expected delivery time for the media is 7 to 14 business days.
  • For all other questions about your purchase, please contact Customer Service by clicking here.

    Please be ready to provide the following information:
    • Product purchased
    • Date of purchase
    • Last 4 digital of credit card
    • Name on credit card
    • Email address used for purchase


  • To return to the Home Page, please Click here.



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